Last Updated: 10th Jan 2026
Nafio is a brand operated by Zillionus, doing business as “Nafio” (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, process, and protect information when you access or use our website, products, and services.
By using Nafio, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal & Business Information
Name
Business name
Phone number (including WhatsApp number)
Email address
Business-related information shared during demos, onboarding, or support
b) Communication Data
Information exchanged via WhatsApp, email, phone calls, or other digital communication channels for service delivery and support
c) Payment & Billing Information
Billing-related details required to process payments
Important: Nafio does not store credit or debit card details. Payments are processed securely by authorized third-party payment processors.
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain Nafio’s services
Communicate with you via WhatsApp, email, phone calls, SMS, or other digital channels for service-related purposes
Deliver onboarding, system notifications, and customer support
Improve platform functionality and user experience
Comply with legal and contractual obligations
We do not sell, rent, or trade personal or business data.
3. Communication Consent
By using Nafio, you consent to receiving service-related communications through digital channels including:
WhatsApp
Email
Phone calls
SMS or similar messaging services
These communications are limited to operational, onboarding, support, and account-related purposes.
4. Data Processing & Storage
Nafio uses secure, cloud-based infrastructure to process data in accordance with industry standards and applicable data protection regulations, including GDPR principles where applicable.
Data is processed only for legitimate business purposes and is protected using appropriate technical and organizational safeguards. Nafio does not claim ownership of customer data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
6. Third-Party Service Providers
We may engage trusted third-party service providers to support:
Payment processing
Communication delivery
Analytics and infrastructure
These providers are contractually obligated to protect information and use it only for authorized purposes.
7. Your Rights
Depending on your jurisdiction, you may have rights to request access, correction, or deletion of your data. Requests can be made using the contact details below.
8. Contact
📧 support@nafio.in